The best service is when you won’t need any service.

We don’t want you to agonize. Therefore all the BURG-WÄCHTER products are constructed and produced so accurately that they function without any problem and for a long period. Most of the time the handling of many products is self-explanatory. Even with technically advanced level products e.g. electronic locking systems the handling is intuitional.

If in a case you would need support, please contact your local dealer. He is very well instructed and he perfectly knows all the BURG-WÄCHTER products. In difficult cases one of our specialists will be at your disposal.


Operating instructions / Assembly instructions / Overview of key blanks
In our product packages you will find clearly understandable user manuals and assembly instructions. If an instruction gets lost, you can download the respective manual here.



In this domain you will find the software and updates for actualization. Furthermore, we offer you DEMO-versions for trying and training purposes.



The majority of BURG-WÄCHTER products are not in need of explanation and hardly require service and maintenance. A list of frequently asked questions, can be found here.



Catalogue download
Compact, informative, clear: The seven product worlds of BURG-WÄCHTER. With the practical assortment of the catalogue you quickly and accurately get an overview of our diverse product range. Additionally, you can find extended records about single product series.